Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We are happy to offer an item exchange or store credit within 7 days of receiving your order. You can return your product for store credit or select a different product or size. No Refunds.

Please note the following exceptions to our return and exchange policy:

  • Discounted/Sale/Clearance items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • No scented items can be returned (ie perfume or cigarette smoke)
  • No "bottom" items can be returned (ie underwear)
  • No packaged items (ie Spanx)
  • Bathing suits are final sale.

To initiate a return or exchange, please send us an email.

  • Shipping fees are non-refundable. 
  • Customer responsible for shipping fees of returned items.

Questions? Call us at 215-942-0120 or email at info@jayannshop.net